Frequently Asked Questions:
FREE SHIPPING OVER $100(First Class Mail): If your order is over $100 you automatically recieve free shipping. All orders that rec. free shipping will be shipped via first class mail.
If you want to expidite your order via Priority Mail you will be charged for shipping.
1. Do you ship to APO and FPOs? Yes we ship to these military address on a regular basis. We ship all over with United States Post Office/US Mail.APO/FPO shipping is provided through USPS. They recommend entering the full name with a middle name or initial and PSC number, unit number, or ship name.
You will need to leave the country as United States or you will be charged the foreign shipping rate.
Replace the city name with "APO" or "FPO" and the state code as AE AP AA.
2. All of our products, we design and have made, we do not rely on other drop shippers or cafepress. We are a team of two friends working hard to bring you these unique products. Please feel free to drop us a line and let us know some of your ideas.
3. Our merchandise is 100% guaranteed. If you are not fully satisfied with your order we will refund your purchase. You have 21 days to be un-satisfied. After that you will have to explain to us why it took you so long to figure out that you are un-satisfied.
4. Shipping and handling charges calculated by weight, usually starting at $0.95 - $1.95 for small items. For small products charges usually total $1.95 + and can go via First Class Mail. $2.55 - $3.00 for a shirt or two at $4.95 for Priority Mail for flags and shirts, or $5.95 Priority Mail for a few shirts or flags. Both Priority and First Class Mail Available.
5. We ship our products within 1-3 business days. We stock all of our items offered. We try and keep very good stocks, but from time to time we run out of an item. We try to email you if an item might be delayed. Feel free to email firstname.lastname@example.org if you have any concerns.
6. Product returns must be received 21 days after date of order to the below address for refunds. All returns must look and smell un-used. Refunds will be applied after recieving and inspecting the product. Only the cost of the item(s) will be refunded. Shipping charges will not be refunded. If you rec'd free shipping on your purchase and you return the purchase, a weighted shipping charge will be removed from your refund.
7. Orders taken on our Yahoo! shopping network are of highest security together with Paypal.
8. Emailing us is the best way to get in touch with us. Please include the text of your order and order number. It is very important to include an order number and copy of order text.
9. You can mail in orders at the address below if your would like. Email us when you do send a mail order.
10. MAIL ORDERS ACCEPTED. Please send a check or money order with the product you wish to the following.
Gadsden and Culpeper
PO BOX 361
Ballston Spa NY 12020